"If you talk to a man in a language he understands, that goes to his head. If you talk to him in his own language, that goes to his heart.如果你用别人能理解的语言与对方谈话,那么谈话会进入对方的大脑。如果你用对方的语言与之谈话,那么谈话会进入对方的心里。"